Privacy Policy dino69 — Malaysia Data Protection

Dino69 ("we", "our platform") values the privacy of every member and user who accesses our platform at dino69.onl. This Privacy Policy is provided to transparently explain how we handle your personal data — from collection through to deletion.

This document is drawn up in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international privacy standards. By registering for or using any dino69 service, you give informed consent to the practices described in this policy.

We believe transparency is the foundation of trust. That is why we strive to write this policy in plain language that all Malaysian users can understand — not just dense legal jargon. If any section is unclear, our support team is ready to help you make sense of it.

Dino69 collects your personal data through several different channels. We only collect information that is strictly necessary to provide a quality, secure service that meets legal requirements.

We not store full credit/debit card numbers, passwords in plain text, or complete banking information. All sensitive financial data is handled by certified payment processors that comply with PCI-DSS standards.

Every piece of data we collect is used for a specific and legitimate purpose. We do not use your data for any other purpose without your prior consent.

• Account management: Creating and maintaining your account, processing registrations and verifying identity through the KYC process.
• Transaction processing: Processing deposits, withdrawals and other financial activities securely and accurately.
• Platform security: Detecting and preventing fraud, money laundering, unauthorised access and other suspicious activities.
• Customer Support: Responding to enquiries, resolving complaints and providing technical assistance to members.
• Legal compliance: Fulfilling reporting obligations to the relevant authorities as required by law.
• Service improvement: Analysing usage patterns in aggregate to improve the overall platform experience.
• Marketing communications: Sending promotional information and the latest offers — only if you have given consent to receive such communications.

Dino69 respects your privacy and does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, there are limited situations where we may need to share certain information:

• Service providers: Partners who help us operate the platform, including payment processors, gaming software providers and analytics services — all bound by strict confidentiality agreements.
• Legal requirements: When required by a court, regulatory authority, or Malaysian law enforcement agency pursuant to a valid legal process.
• Fraud prevention: With authorised identity verification agencies and accredited fraud prevention bodies to protect the platform and all members.
• Business transfers: In the event of a merger, acquisition or asset sale, user data may be transferred — you will be notified in advance.

Protecting your personal data is dino69's top priority. We continuously invest in the latest security infrastructure to keep your information safe from online threats at all times.

• 256-bit SSL encryption: All data transmitted between your device and dino69's servers is protected with the latest TLS 1.3 protocol.
• Password storage: Your password is stored in a form processed by a secure one-way hashing algorithm — even we cannot read it.
• Continuous monitoring: Our intrusion detection system operates 24 hours a day to identify and block any suspicious activity.
• Internal access controls: Only authorised staff with a genuine need to know may access sensitive member data, and all such access is logged.
• Regular backups: Data is regularly backed up to a secure, separate location to ensure service continuity.

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to take protective measures as well, such as using a strong password and never sharing your login credentials with anyone.

Dino69 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Preference cookies: Saving your preferred settings such as language, time zone and display preferences to make repeat visits more convenient.
• Analytics cookies: Helps us understand how users interact with the platform so we can make continuous improvements.
• Marketing cookies: Used to show you more relevant ads and promotions — only with your consent.

You can manage or block cookies through your web browser settings at any time. Please note that blocking certain cookies may affect the functionality of some parts of the platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold. dino69 fully respects and facilitates the exercise of these rights.

To exercise any of the above rights, contact our privacy team through the support channels available on the platform. We will verify your identity before processing any data-related request.

Dino69 only retains your personal data for as long as it is needed for the purposes stated in this policy or as required by applicable Malaysian law.

• Active account data: Retained for the entire duration your account is active and in use on the platform.
• Data after account closure: Basic information is retained for a minimum of 5 years after account closure to meet legal and audit requirements.
• Financial transaction records: Retained for 7 years in line with Malaysian financial and tax legal requirements.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Analytics data: Anonymised data may be retained for longer periods for platform improvement purposes.

Once the retention period expires, data will be securely deleted or anonymised using industry-standard methods.

The dino69 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover or are notified that we have collected data from a minor without proper age verification, we will take immediate action to delete that data and close the account in question.

If you discover that a minor has registered on our platform, please contact our support team immediately so that prompt action can be taken.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the dino69 Data Protection Officer (DPO).

We are committed to handling every privacy inquiry seriously. All complaints will be investigated and responded to within 14 working days. If you are not satisfied with our response, you have the right to file a complaint with the Personal Data Protection Department of Malaysia.

For general inquiries about your account or our services, our customer support team is available 24/7 via the live support channels within the dino69 platform.